At Trendixia™, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions.
1. Eligibility for Returns
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Returns are accepted within 30 days of receiving your order (USA only).
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Products must be unused, in original packaging, and in the same condition as when received.
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Sale items, personalized products, or items marked as “final sale” are not eligible for returns.
2. How to Request a Return
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Contact us at support@trendixia.com with your order number and reason for return.
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Our team will provide instructions and a return shipping address.
3. Return Shipping
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Customers are responsible for return shipping costs, unless the item is defective or incorrect.
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We recommend using a trackable shipping service for returns.
4. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
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Shipping costs are non-refundable, except for defective or wrong items.
5. Exchanges
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If you want to exchange a product, please contact us at support@trendixia.com.
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Exchanges are subject to product availability.
6. Damaged or Defective Items
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If you receive a damaged or defective item, contact us immediately with photos.
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We will provide a replacement or full refund at no extra cost.
7. Contact Us
For any questions regarding returns or refunds, please contact us:
Email: support@trendixia.com


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